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Physiotherapists and clinics

Empty slots are the most expensive thing in your clinic.

A missed appointment is revenue that cannot be re-earned, and most no-shows are preventable with boring, reliable automation. We wire up online booking, the reminder ladder that works, deposits done tactfully, and the rebooking messages that bring lapsed patients back.

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Sound familiar?

The problems we keep seeing.

Clinic owners usually know their no-show problem; what they underestimate is how mechanical the fix is.

  • No-shows and late cancellations leave gaps nothing refills
  • Patients can only book by phone, during the hours you are treating
  • Reminders are manual, so they happen when reception has time
  • New patients book once and drift instead of completing their plan
  • Lapsed patients never hear from you again
  • You cannot see your no-show rate, so you cannot manage it
What we build

Fixed-scope fixes, priced up front.

Each of these is a defined piece of work with a clear price and a clear finish line, not an open-ended retainer. Start with the one that hurts most.

  • Online booking done properly

    from £500 setup

    Real-time availability patients can book at 9pm on a phone, through Cliniko, Jane, or whichever practice system fits. The phone stays; it just stops being the only door.

  • The reminder ladder

    Email at booking, email 48 hours out, SMS the day before with a one-tap reschedule link. Rescheduling made easy is the single biggest no-show killer.

  • Deposits and card-on-file

    Introduced tactfully for new patients and repeat offenders, with wording that protects the relationship. Skin in the game changes behaviour without souring it.

  • Refill and rebooking automation

    Cancellation-list messages that refill freed slots automatically, and the 'we have not seen you in six weeks' message that quietly brings lapsed patients back to finish their plan.

Three ways to fix this

Do it yourself, have it built, or have it run.

Same system either way. The only question is whose evenings it costs.

Do it yourself

The Clinic Growth Kit

£49

Every script, template, and walkthrough to build the whole system yourself. The free checklist tells you what to do; this is exactly how.

  • The full reminder ladder, message copy included
  • Deposit policy wording that keeps patients
  • Lapsed-patient win-back message, written
  • Cliniko and Jane configuration walkthroughs

Comes off the price of any build below if you change your mind.

Most chosen

We build it for you

The Full-Diary System

£1,395

£1,500–£3,000 bought separately

Online booking, the reminder ladder, tactful deposits, and refill automation built as one system, so empty slots stop leaking revenue.

  • Online booking done properly
  • The reminder ladder
  • Deposits and card-on-file
  • Refill and rebooking automation
Book a free scoping call

Live in about 14 days. Add the Care Plan for £147/month if you want it looked after.

We build it and run it

The Full-Diary System + growth retainer

£1,395 + £497/month

The full system built, then run for you month to month: content, rankings, review responses, reporting, and every tweak the numbers ask for. Cancel with 30 days notice, keep everything.

Book a free call

For owners who want the outcome without ever thinking about the machinery.

The 90-day guarantee

If the system has not paid for itself in 90 days, I keep working on it free until it does. That is only possible because every build is scoped honestly before money moves.

Three build slots a month, delivered personally.

Or build your own quote

Just want one or two fixes? Price them yourself.

Tick what your business needs and get an honest indicative range on the spot. And if you would rather start with the free checklist, it is right there; it tells you what to do in what order.

Pick the fixes you want for your physiotherapists and clinics business

Your indicative price

Tick the fixes you want and an indicative price appears here. Every item is fixed-scope: a defined build with a finish line, not a retainer.

Book a free call about this

Indicative ranges, confirmed after a 15-minute scoping call. No obligation, and the exact quote is fixed before anything starts.

If the system has not paid for itself in 90 days, I keep working on it free until it does.

Rather do it yourself?

Fair enough. The Clinic Owner's DIY Growth Checklist covers everything above as step-by-step actions, free. We would rather you did it than didn't.

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Frequently asked

What physiotherapists and clinics ask before working with us.

Reading for your industry

All insights

Working with physiotherapists and clinics? That is our lane.

Fifteen minutes is enough to work out which fix pays back fastest for your business. No pitch, no obligation.

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