Skip to main content

AI courses / AI for Financial Advisers

AI course for financial advisers in UK firms

AI for Financial Advisers is a written course for advisers, paraplanners and administrators in UK financial advice firms. It shows you how to use ChatGPT, Claude or Copilot on real adviser work, and how to check what comes back before it reaches a client.

31 written lessons in 7 modules, 12 hours 5 minutes in total. One payment of £195 + VAT, no subscription.

Read a free lesson

Already bought it? Go to your course.

What a lesson looks like

Most people type something like this:

The usual prompt
Write up my notes from a call with the pension provider.

Lesson 1.1 builds it into this, one part at a time:

The prompt from lesson 1.1

Prompt parts:

  • Role
  • Context
  • Task
  • Inputs
  • Constraints
  • Format
  • Questions first

  1. Part 1. Role: You are helping a UK financial adviser at a small firm write file notes for the client file. Write in plain British English, in the past tense and the third person.

  2. Part 2. Context: I rang a pension provider today to chase the transfer of a client's pension to a new provider. The client and plan details are placeholders in square brackets. The note goes on the client file, where a colleague may need to pick up the case.

  3. Part 3. Task: Write a file note of the call from my rough notes.

  4. Part 4. Inputs: My rough notes of the call, pasted below.

  5. Part 5. Constraints: Use only what is in my notes. Keep every figure and name exactly as written, and write every date in full, such as 19 October 2026. Put what the provider told us under "What the provider said", and do not present it as a fact we have checked. Do not add any reason, timescale or promise that my notes do not contain. Do not give any view on whether the transfer is suitable. Under 200 words.

  6. Part 6. Format: Four headings: "Call details", "What the provider said", "What is outstanding" and "Next actions". Under "Next actions", one line per action saying who does it and by when, with "date not set" where my notes give no date.

  7. Part 7. Questions first: If anything in my notes is unclear, ask me before writing.

The lesson explains what each part does, gives you sample call notes to try it on, shows an example of what comes back and lists what to check before it goes on the file.

Read lesson 1.1 in full, free

What you will use it for

  • Your rough meeting notes into a file note
  • A fact-find summary, with every gap to follow up
  • An annual review preparation pack
  • One suitability report section from your own analysis notes
  • A client's costs and charges in plain words
  • Checking a whole report before sign-off
  • An email to a client whose investments have fallen
  • Pension rules, each checked at source

Where to start

If you already use ChatGPT at work, answer ten questions about how you use it and the placement test recommends a module to start at.

Lessons before that are marked “Optional for you”, so you can still read them.

Take the placement test

What is in the course

31 written lessons in 7 modules, 12 hours 5 minutes in total.

Module 0: Start here (3 lessons)
Module 1: Prompting that works (7 lessons)
  • 1.1 Anatomy of a good prompt Free to read
  • 1.2 Context is the whole game
  • 1.3 Show, don't describe
  • 1.4 Ask for the shape you want
  • 1.5 Iterate instead of starting again
  • 1.6 Make it check itself, then check it yourself
  • 1.7 Save a prompt once, reuse it often
Module 2: Meetings and client files (5 lessons)
  • 2.1 Meeting notes into a file note Free to read
  • 2.2 Fact-find summary and gaps
  • 2.3 Annual review preparation pack
  • 2.4 Spotting signs a client may need extra care
  • 2.5 Follow-up email after a meeting
Module 3: Suitability and compliance writing (4 lessons)
  • 3.1 Drafting and reviewing one report section
  • 3.2 Explaining charges and costs plainly
  • 3.3 Checking a client communication is clear
  • 3.4 Checking a report before sign-off
Module 4: Client communication (4 lessons)
  • 4.1 Plain-English explainers
  • 4.2 A plain-English market update
  • 4.3 Difficult conversations
  • 4.4 Rewriting jargon for one client
Module 5: Research and analysis (4 lessons)
Module 6: Making it stick (4 lessons)
  • 6.1 Your adviser prompt library
  • 6.2 Choosing and setting up your tools
  • 6.3 Your AI policy and client wording
  • 6.4 Your 90-day rollout plan

Who wrote it

I am Steffen Hoyemsvoll, and I wrote this course.

I am a Chartered Wealth Manager. I wrote the regulatory business plan for successful FCA Variation of Permission applications, and I have done MiFID and PRIIPs regulatory work.

I run Voll, a growth consultancy for UK small businesses. Oxford physics, co-founded a fintech sold in 2018, and an accountancy sold in 2023.

My LinkedIn profile

Questions

Is there video?

No. Each lesson gives you a prompt to copy into ChatGPT, Claude or Copilot, a sample to try it on and a list of what to check. You can have it working on a real job in about 20 minutes, which is hard to do while pausing a video.

I already use ChatGPT. Will this be too basic?

Take the placement test. If you already write good prompts, it starts you at Module 2 or later, on file notes, fact-finds, report sections and client letters.

Can I put a client's fact-find into an AI tool?

Personal data must be adequate, relevant and limited to what is necessary for the purpose (Article 5(1)(c), data minimisation).

Lesson 0.2 shows how to cut a fact-find down to what one task needs, and how to check in a tool's terms whether the provider is your processor before any client data goes in.

Will it write suitability reports for me?

No. Lesson 3.1 drafts one report section at a time from your own analysis notes, for you to review, and lesson 3.4 checks a whole report against your own sign-off checklist.

A firm must take reasonable steps to ensure a personal recommendation is suitable for its client (COBS 9.2.1R).

Can I record this as CPD?

You can record the time you spend on this course as CPD under your professional body's own rules, if it is relevant to your role, with a short note of what you learned and how you will use it.

£195 + VAT

One payment of £195 + VAT, no subscription. That is £234 with VAT at 20%.

Ask for a refund within 30 days of buying and you get the full amount back, no questions asked. To ask, email steffen@voll.co.uk.

If you start with the course, that £195 is credited against any Voll build.

Already bought it? Go to your course.